Developing the Heart: Emotional Intelligence at Work

In this eBook, you'll learn the following:

checkmark  Why is Emotional Intelligence Important?

Emotional intelligence is arguably one of the most important skills needed to succeed in the modern workplace. Learn about the benefits of hiring emotionally intelligent employees as well as real-life case studies that demonstrate just how critical EI is.

checkmark  What is Emotional Intelligence?
Emotional intelligence is a relatively new construct, and there is still ongoing conversation around what exactly it is. We'll go over the definition of emotional intelligence as well as its application at work.
checkmark  How do We Measure and Enhance EI?
Learn how to not only assess a candidate's ability to perceive and understand emotions, but also help existing employees improve their emotional intelligence competencies as well.
checkmark  And more!
This eBook will also explore topics such as how to deliver emotional intelligence training, as recommended by the EI Consortium for Research on Emotional Intelligence in Organizations, and how to develop the four abilities of emotional intelligence.